Help Center

Mother's Day Gift Card Help

Mother's Day Gift Card Help

Happy Mother’s Day! If you received a Sips by Gift Card this year, we’re here to help. We want to learn about you so we can send you teas you’ll love each month. We’re so glad to have a new tea friend, and we hope you’re about to begin your journey to discover personalized tea. Here are a few tips to help you set up your new Sips by subscription. Please feel free to contact support if you have any questions!


Click HERE to begin your new subscription. In order to redeem your gift card, you’ll create a member profile. We need to learn about you so we can personalize your teas to your unique taste. By creating this profile, members agree to our terms and conditions. While you are creating your profile, you’ll take our famous tea quiz. It’s a brief quiz that helps us understand what kinds of tea you are interested in receiving. If you don’t understand a question, feel free to skip it. You can always come back and retake your quiz as you learn more about tea.

Have dietary restrictions or flavor preferences not included in the quiz? Reach out to our customer support team, who will make sure your preferences are noted.

You will need to provide a credit card when you are setting up your account. Don’t worry -- your gift card will cover your subscription for the amount of months specified by the gifter. Once the amount on your gift card has been exhausted, you will receive an email reminding you that your subscription will continue using the credit card you provided. Not interested in continuing? You can always pause or cancel your subscription once your gift card runs out.


In about a month, you will receive your first Sips by Box! You will receive 4 teas, with enough servings to make 15+ cups. Your box will also include disposable tea bags for loose leaf teas, steeping instructions, and exclusive offers from the brands included in your box. Once you taste your teas, visit your MYSIPS profile page to rate them, as well as your overall box. This helps us learn even more about your preferences, so we can improve the teas you receive in your box each month. You can track your box’s progress on your MYSIPS page as well, so you know when it has shipped.

Cheers! We hope you enjoy your Sips by subscription.

About Sips by: We’re a female-founded and led startup that makes discovering tea fun, personalized, and affordable. The Sips by Box is the only multi-brand, personalized tea subscription box. Each month, we match tea drinkers across the U.S. with delicious teas from over 150 global tea brands that we’re sure they’ll love. Based out of Austin, Texas, we are adept at savoring a hot mug even when it’s seasonally inappropriate.