FAQ

Sips by Box Personalized Tea Subscription

Shipping

When does my new subscription ship?

When does my recurring subscription ship?

What's in the box?

Can you tell me more about what's in a Sips by Box?

What are the drawstring bags?

What information is on the insert?

What if I don't know much about tea?

What if I'm not comfortable with loose leaf tea?

How do I steep loose leaf tea?

What is the difference between loose leaf, tea bags, and tea sachets?

How can I learn more about tea?

How does the subscription work?

How does the subscription work?

How am I billed?

What's the refund policy?

Are there returns?

How do I manage my subscription?

What are the subscription auto-renewing / auto-billing purchase terms?