Shipping is FREE to the United States. Shipping to Canada usually costs $9.50, and shipping to western Europe usually costs $13.50 - $17.00. Please email us at firstname.lastname@example.org for specific questions about rates.
Sips by Boxes typically contain 4 tea placements. The contents of each Sips by Box will vary from month to month showcasing different tea types, brands, and flavors according to your profile, your product reviews, and other feedback you choose to provide to us. We will do our best to match you with teas you'll love - but can't guarantee that you will receive a particular product, brand, or package type (e.g. loose leaf vs tea bag vs tea sachet).
The muslin cloth / drawstring bags are reusable loose leaf tea steeping bags. They're organic and laundry-safe in a lingerie/garment mesh bag. We place disposable tea bags inside of this for you to use with your loose leaf samples.
Some of our tea placements are not loose leaf (they come in tea bags or tea sachets). We attempt to gauge your comfort level with your profile, but can't guarantee that you'll receive all tea bags or tea sachets with your order. We will include disposable tea bags inside of a reusable tea bag for you to use - and there will be how-to videos linked on your MY SIPS page. See this brief overview here, too.
If you don't have a tea filter at home, don't worry! We include disposable tea bags inside of a reusable tea bag for you to use - and there will be how-to videos linked on your MY SIPS page. See this brief overview here, too.
Your teas will arrive to you in a variety of the below tea packaging types. We'll provide you with instructions on how to make any tea you receive and provide you with disposable tea bags and/or other tea tools when necessary.
Loose leaf means that the leaves are freely packaged in one container. Whole leaf teas, broken leaf teas, and sometimes tea pieces are packaged as loose leaf. You will need a way to steep the tea. The main rule with steeping loose leaf is to have a filter or bag that allows for full expansion of your leaves!
Pyramid sachets were created to allow a fuller steeping experience, and greater transparency as to "what's in that tea bag!?" There are many nice options coming out on shelves in the US that are in pyramid sachets - and they're great for on-the-go or at-the-office steeping. Generally, full leaf, broken leaf, or leaf pieces are packaged in sachets.
Tea bags are effective, cost-efficient, and easily transported - though they don't allow for full expansion of the leaves in all cases - unless you're working with leaf pieces, fannings, or dust - in which case they work perfectly :)
Once you take the tea profile quiz, we build a tea profile for you. You'll be matched with teas that best align to your preferences, and be able to review the teas you receive on a month-to-month basis, until you decide to skip a month or cancel your subscription. Your reviews will continually improve the accuracy of your tea profile.
Once you subscribe, Sips by will immediately process your first subscription fee. Auto-renewal will take place as follows:
For orders placed after August 10th, 2018: Sips by will continue to automatically process your Subscription fee on the anniversary date of each month after you have received your Full Subscription Term (be that a Month-to-Month, 3-Month, 6-Month, or 12-Month term).
For orders placed on or before August 10th, 2018: Sips by will continue to automatically process your Subscription fee on the 26th of each month after you have received your full Subscription term (be that Month-to-Month, 3-Month, 6-Month, or 12-Month).
Your auto-renewing subscription will be charged at the then-current Monthly Subscription rate, subject to terms of any corporate-approved promotional codes used, without further notice to you or authorization from you, until you cancel your subscription.
By purchasing a Subscription, you agree to an initial and recurring Subscription fee at the then-current Subscription rate subject to the terms of any corporate-approved promotional codes used, and you accept responsibility for all recurring charges prior to cancellation.
You acknowledge that if you use a promotional code, the charges you incur are subject to these Purchase Terms and the terms of any promotional code you use. For example, if you use a promotional code for 10% off your first month, you will be charged at a rate 10% off the then-current rate for your first month, and your subsequent auto-recurring charges will be at the non-discounted then-current rate for any month up until the point you skip or cancel your Subscription.
"Then-current Subscription Rate" is defined as the non-discounted Subscription Rate at the time of purchase.
Learn more here.
There are no refunds. You will not be eligible for a refund for Subscription fees paid for any orders that have already transacted, due to the fees and charges we're assessed to accept your order, and the work our team has already begun performing to personalize your monthly selections. Learn more here. Gifts to Sips by act as Gift Cards to apply to new or existing subscriptions. We offer refunds when a Gift Card recipient is not a current subscriber and does not wish to subscribe.
These are the terms you'll agree to when you purchase the Month-to-Month Subscription. They explain cancel-by dates and the auto-renewing and auto-billing nature of the Month-to-Month Subscription here.